Frequently Asked Questions
Our products are hand made in our small studio and in small batches to ensure you receive freshly made skin care products.
No! We never test on animals. Our product has undergone extensive testing on those who would be using it, people!
100%! We make sure to only use natural and sustainable ingredients in all of our products.
Yes you can! Your skin produces oil because it needs it.Plant-based oils are closest to our skin’s naturally occurring oils. For oily skin, if the skin is stripped of natural oils (due to using harsh soaps or cleansers) it will go into overproduction mode and cause more oil buildup. Therefore, using a facial oil can actually help replenish your skin’s natural oils, which can balance oil levels and give you a glowing skin.Oils like jojoba helps in balancing sebum production.
Due to the nature of our products, we cannot accept returns or exchanges. However, your satisfaction is extremely important to us. If there are any issues with the products please contact us through firstname.lastname@example.org and we shall get back to you.
I can’t see my question here?
No problem! Drop us an email at info [at] ruviesskincare.com and we will be happy to answer your query!